I ordered a dress from them and it did not fit. I checked measurements prior to ordering. The waist on the dress is about 2 inches above my waist. They sent photos and said the dress fit the mannequin. Well I am not a mannequin. They have refused to accept return. I...Read more
Two years ago I bought a dress that was beautiful and looked like the photo. A couple weeks ago I wanted to order the same dress in a different color because I loved the design and fit. I receive the dress a few days ago and it was poorly made and unfinished as well...Read more
I thought that I get my shoes when I make money over to DressFirst. I get a mail that I must pay shipping cost (douane). They take you're money... im not happy with that. I will call different important people to say they are not real and make you broke. I hope the shoes are good enough for the price I get them for....***
Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The cut of the dress didnt sit right at the hips as intended and looked in pictures. I asked to return the dress and they denied me refund but said they...Read more
I didn't like
- Return policy
- Customer service
Dressfirst - Review about Dress Shipping Fee
I just got my dress in the mail today and I had to pay 48 dollars for shipping when your website said FREE shipping, so there for I am not happy and I would like u to refund me my 48 dollars back some way or another.
Blown away by their lousy product and frustrating customer service. Their misrepresentation of their product and customer services is negligent. "Live Chat" is nothing more then email which is inefficient due to the length of time it takes to respond. When I attempted...Read more
I buy a dress from dressfirst.com!This:http://www.dressfirst.com/Empire-Sweetheart-Floor-Length-Chiffon-Prom-Dress-With-Ruffle-Beading-018005353-g5353 what about it from picture??Very nice?but i got it make about one month,one month!!!!!!!and this dress's size is not...Read more
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