Not resolved

I ordered a dress from them and it did not fit. I checked measurements prior to ordering. The waist on the dress is about 2 inches above my waist. They sent photos and said the dress fit the mannequin. Well I am not a mannequin. They have refused to accept return. I filed a complaint with a consumer action group affiliated with a tv network. I was told there are mountains of complaints about this business. It is in China and uses many different names but the business is the same.

I probably have had 20 e-mail exchanges with them and each one tells me some new scheme that they think will resolve the issue.

The best offer they had was to give me a coupon for 30% off on a future purchase. I wouldn't buy a pair of used socks from this place.

Product or Service Mentioned: Dressfirst Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Aug 30, 2016.
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