I ordered a dress from them and it did not fit. I checked measurements prior to ordering. The waist on the dress is about 2 inches above my waist. They sent photos and said the dress fit the mannequin. Well I am not a mannequin. They have refused to accept return. I filed a complaint with a consumer action group affiliated with a tv network. I was told there are mountains of complaints about this business. It is in China and uses many different names but the business is the same.
I probably have had 20 e-mail exchanges with them and each one tells me some new scheme that they think will resolve the issue.
The best offer they had was to give me a coupon for 30% off on a future purchase. I wouldn't buy a pair of used socks from this place.
Product or Service Mentioned: Dressfirst Dress.
Reason of review: Return, Exchange or Cancellation Policy.